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Quality:
It is to produce the products and services that may satisfy fully and continuously the needs and reasonable expectations of our customers in the most economical manner.
Our Quality Principle
1- Quality of Design: Inclusion of preferred features in product design
2- Compliance Certificate: Compliance of the actualised production with the properties specified in the Design
Measurement;
Everything changes and this change should be measured in order to specify the limits of change. Statistical process control plays a major role in the determination, implementation and development of the limits of change. Ability to measure change is the principal target of continuous improvement of quality.
Method of measurement
a) Defining the process
b) Determining the characteristics that will be inspected
c) Determining and calibrating measurement tools
d) Determining methods of measurement
e) Preparation of control tables in which measurement results will be recorded
f) Conducting process adequacy analysis
g) Conducting process performance analysis
Quality Operation Model
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Organisational Objectives |
To meet the needs of the customers by providing goods and services with the optimum quality level |
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Individual Objectives |
Individuals Motivated by Economic, Social and Psychological Goals Based on Individual Success and Social Acceptance |
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Use of Time |
Dynamic, Creativity and Continuous Improvement |
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Coordination and Inspection |
The employees are reliable and skilled at their works. |
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Role of Knowledge |
Explicit and Timely Information Flow, Continuous Research for Improvement and Horizontal coordination for Self-Management |
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Principles of Work Design |
Optimization on the basis of System Based on Dynamic Performance |
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Operational Limits |
Customer-Supplier Relationships, Information Flow and Dynamic Coordination are Daily Transactions aimed at both Internal and External Purposes |
Quality Understanding
1. Quality based on “Prevention
2. Decreased Cost by virtue of High Quality
3. Zero stock
4. Production at the Targeted Values
5. Management Which Thinks Of and Prevents Possible Problems
6. Approach of System Improvement by Way of Coordination
7. Flexible Organisation Based on Ideal Performance of the Work
8. Production Which Targets Making No Mistakes
9. Motivation Based on Praiseworthy Work and Appreciation of the Same
10. Priorities Based on Customer Satisfaction
11. System of Supply Based on Mutual Confidence
12. Motivation Which Targets Permanent Performance
13. Product Quality that Responds to Customers’ Expectations
14. Quality Assurance under the Responsibility of the Those who Conduct the Work
15. Product Development to which Production and Sales Teams also Contribute
16. Zero Wastage
17. Exclusive production of 1st Quality Products
18. Development with Revolutionary Speed
19. Knowledge and Skills Developed by On the Job Training as well as Basic Education
20. Management Understanding which Adopts Each Practice and Investment that Improves Quality
21. Management Which Believes That The One Who Does The Work Is The One Who Does It Best
22. Management Which Prevents Mistakes By Availing Of The Opinions Of The Employees
23. Management Decisions Based on Statistical Analyses
Organisational Understanding
1. Horizontal
2. Initiative Provider
3. Concurrence of Opinion
4. Cooperative
5. The Philosophy That “We Know How To Do It Better”
6. This is My Job
7. Specialisation on Various Subjects
8. Innovative
9. Open to Change
10. Flexible and Fast
11. To do the Right Works
12. Customer-Focused
13. Preventative Approach as the Natural Result of Continuous Improvement Understanding
14. Self-Management
15. Zero Mistakes
16. Human First
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